Thumbs down for Razee, thumbs up for Wagner
Was a 4 year customer at Razee. Called them for service one weekend last winter when it was not snowing, service writer actually laughed at me for calling and then (falsely) accused me of missing several service appointments saying I cost them money in pre-ordered parts by not showing up...the point being they would not service my motorcycle. Beyond poor customer service. I will never go back there and since that incident advise all of my MSF BRC students to avoid Razee like the plague.
Thumbs up for Wagner in Worcester MA, did a 28k service there after the incident with Razee, totally satisfied, great tech, fair prices.
Seriously, avoid Razee, there are better dealerships in the area that respect you as a customer and want your business.