Though I've been bitten a bit with their online apparel I've found their motorcycle sales to be quite good. Though I've not used their service or parts they have a strong reputation there. Before Max started to build a presence in the vintage arena Bob's was a go to place for vintage parts and service and remain a great option there.Good to know. I'm looking for a GS and was going to head up to Bobs.
I think the bottom line is the online sales of apparel is something that takes a good amount of resources if you're doing it to a national or international audience. I just think this is one of a few examples that shows the weaknesses Bob's has in the online sales area. They don't appear to be great at keeping inventory for the online store and if a mistake happens in the order they may not be ideal at fixing it as maybe a Revzilla may. But I do find when things go well the offer a good selection at a good price. Since I know they can't handle online apparel sales problems like I like I would not recommend them for online purchases of apparel but do think they are very worthy of being a leading candidate if you are looking to buy or service a bike. I suspect if you buy or service your bike there it is very likely you'll have a good to excellent experience.