I purchased a Navigator VI today as my dealer was selling them at a bargain price, It became apparent almost immediately that the unit was not interfacing with my bike as no Navigation option was appearing under the menu's. He told me to go home and read my user manual which was no help at all. I have cleaned the contacts in the cradle with contact clean/lube and still nothing unless I can get the unit to interface with my bike its an $1100 accessory I dont want or need as it provides no more functionality than my phone or the Garmin Zumo that the previous owner had installed. It powers on with the bike and thats it, When I turn the bike off it takes a minute or so before a menu pops up saying external power lost and giving me the option of shutting it down. I called the dealer this afternoon after doing some googling and he says it should and is working regardless of no interface with the bike, menu or wonder wheel. Some old posts I found says my bike needs a software update possibly. Any tricks on getting it to work would be appreciated or it looks like a long process in getting my money back if at all.