For anyone who might be interested, I emailed Motorrad's Headquarters about this issue. The following is the text of my email and their response:
I own a 2020 K1600 GTL with one year of warranty left on it. Several times now at start-up, the check engine light has come on, and the motorcycle is in some kind of limp mode and will not rev, no matter how much I twist the throttle. I must shut it down and restart it several times before it resets and I can ride.
My GS911 shows the following error (see attached photo); Throttle valve 1 (right), control error, lower limit. Frequency count 5.
I've taken this into my local BMW shop twice now to have this remedied, but have been told that there is not enough information to determine what the problem is and that they need to reproduce the problem in the shop. I left it with them for a week and a half, and they could not reproduce the issue.
I do not understand why this issue cannot be addressed and corrected. I am worried that I will be stranded on the road on any given ride, or worse, that it may happen while I'm in traffic at highway speeds. I don't know what would happen if I suddenly lost all power to the bike while in heavy traffic at speed.
Do I have any recourse in this matter, or do I wait for a catastrophe to happen on the road due to this malfunction? I appreciate and thank you in advance for any help or insights.
Thanks for contacting BMW Motorrad USA regarding your 2020 BMW Motorrad K 1600 GTL. I am sorry to read of the difficulties you are experiencing with the check engine light coming on your motorcycle.
While we do understand the importance of your concern, BMW Motorrad Customer Relations is unable to diagnose potential issues with your vehicle remotely or provide repair instructions. We rely on the mechanical knowledge and technical expertise of the service teams at our authorized BMW Motorrad dealers for maintaining, diagnosing, and repairing vehicles correctly. As a result, we recommend continuing to work with your local BMW Motorrad dealer service team for assistance. If you have not done so, we furthermore, recommend speaking to the Service Manager directly.
Should you need to contact BMW Motorrad Customer Relations and Services again, you can reach us at 1-800-831-1117 Monday through Thursday from 9:00 a.m. to 9:00 p.m. ET and Friday from 9:00 a.m. to 6:00 p.m. ET.
Thanks again for writing to us, Vince.
BMW Motorrad USA