BMW K1600 Forum banner

Schuberth C5 helmet?

12K views 36 replies 19 participants last post by  OregonSteve  
#1 ·
Hi everyone, I have decided on a Schuberth C5 helmet and my dealer up here in Canada says it won’t be in until August or September! Well that’s when my riding season is wrapping up. Does anyone know of a dealer down in the USA that I can contact that might be able to get one earlier?
 
#2 ·
I inquired directly with Schubert back in March about availability in the US. They forwarded my inquiry to Schubert USA who stated they “expected” to have the C5 available for display at the MOA rally in June. I decided to purchase a new Neotec II instead of waiting for possible availability.
 
#5 ·
Just as an aside: if anyone interested in the Schuberth C5 is not considering switching from their current S C4Pro helmet, then the comment probably doesn't apply to them. Respectively, he is not affected by the features he is used to with the Schuberth C4Pro. But for the prospective S C5 who has an S C4 Pro that works well so far, let the "change" be well considered. I understand that there won't be that many people like that. I spent an hour at the dealer holding an S C5 (not a test drive, but there was no reason for that in the end as I had already gotten C5 aversion in the dealership), but I'm keeping my S C4Pro. The changes are more for the worse for me personally, despite Schuberth's strong marketing in favor of the C5.
 
#8 · (Edited)
a) the internal pads are of lower quality than the S C4Pro. For the S C4 they were developed and manufactured by an Italian company, the inner pads of the S C5 are already manufactured elsewhere and are noticeably less pleasant to the touch. What if they sweat?
b) the inner shell: the S C5 fits me much worse with the same XL size, the S C5 helmet fits me "almost to the neck". The same size on the S C5 is anatomically different (for me a shift for the worse) than on the S C3/S C4Pro. And the smaller size L didn't fit me anatomically at all. Note that I've had the S C3 (by far the worst), then the S C4 (better), then the S C4Pro (much better) and now the S C5 tried on for about an hour - that one is bad for me.
And deal with it with more padding? The ones from Schuberth were never properly available even on earlier versions, so I'll wait a year for the extra S C5 pads? And then what about when it doesn't fit me even with the pads? Am I going to cut them out of styrofoam and cover them with upholstery fabric? For a helmet in this price range?
c) Control/communication unit: no longer user replaceable, only battery when discharged. The Schuberth C5 SC2 Sena / Mesh 2.0 unit has to be charged directly via USB interface either in the helmet, or the unit can be removed and this unit can be charged externally. So will I carry a powerbank with me, or will I look for a charger somewhere on a table at the gas station? Now with the S C4 Pro I carry two spare small and lightweight batteries in a bag with fuses and tire glue for long rides, changing the S C4Pro battery takes 10 sec. One battery lasts about 600 km. If my new S C5 runs out of power, I'm sure it will take much longer to charge with a powerbank or otherwise. And I have to physically take the helmet with me to the desk.
d) the new microphone placement on the neck in the area in front of the mouth and chin on the S C5: supposedly this is at the request of riders who like and often ride with an open helmet and talk constantly. Well, in these geographical parts where I ride, I don't really ride with the open part of the helmet that often, and if I do - in city traffic - I don't feel like I have to talk into the microphone and swallow smog and dust particles from the surrounding traffic. I ride very, very little with the open part of the S C4Pro. Rather, I raise the visor. Further, the call quality of the S C4Pro with the microphone slightly off the centerline of my mouth on the left side is very good, so I don't need the microphone sticking out in front of my mouth like I do with the S C5. This system is also, in my opinion, less comfortable when putting on the helmet, quite often the chin part of the microphone catches on the neck, for example. And then you have to use your fingers to flatten it out from underneath once the helmet is on. It's not so good. In conclusion: the above are just my impressions and evaluation. But I've been riding with Schuberth helmets for a very, very long time, so I think I have something to compare it to. This new S C5 will 100% not be my next one.
 
  • Like
Reactions: PO981
#9 ·
@PO981 > Reviews, yes. In that review, how much mileage do the test riders in the usual real-world traffic with a helmet in the test, which they usually only have loaned by someone? What types of motorcycles did they have (what windshields did their motorcycles have)? The someone who loaned into the test usually has a direct marketing interest in making sure the evaluation goes according to their business plan. I'm not sure of the independence of such a test, and even if it were independent: my experience with Schuberth helmets is exactly as I write. I've done about 20,000km with the Schuberth C3, 22,000km with the C4, and about 70,000km with the C4Pro. C3 worst, C4Pro best. That's my practical experience, backed up by about 112,000km (69,500 miles) on 5 different motorcycles.
 
#11 ·
I was at a dealer a couple of months ago an tried on a Neotec 2 and a Schuberth C4, both were XL. Both fit my head fine but the Shoei was tight on the sides , but the Schuberth fit perfectly! I have a rounder head so that’s why the C4 fit better than the neotec 2. My wife has a narrow head and she found that the Shoei was better fit for her. We wore the helmets around for at least 1/2 hr.
 
#15 · (Edited)
Your photo is of the S C4 Pro version of the helmet? The Pro version and the standard C4 differ by the much higher quality interior of the S C4Pro. Maybe you got the wrong series.
My view:
a) I don't wash it by hand. Only special fine foam on such fabric parts and wiping with a cloth, then treating with a neutral spray for high performance sportswear/Merino. For the spray, beware: if someone is sensitive/allergic, they should try this on their face beforehand, lest they accidentally have an adverse reaction on their facial skin. The pH is also determined by gender, men have an increased production of sebum and sweat, and with that comes a higher incidence of free fatty acids and lactic acids, which lower the pH of the skin. Consequently, the pH of the skin can more strongly influence the durability of the upholstery. If I'm riding 200km a day then surely no one is concerned about this, but if I'm wearing a helmet 800km a day for three days in a row then I do think about it and I do care about the skin, as well as the inside of the helmet. Yeah, I usually ride shaved :), the beard ruins the inside.
b) enough bullshit, hard data: I've done about 45,000km (27.000mls) in an S C4Pro helmet with the original inner padding. I attach photos of the same helmet after replacing only the cheek and chin parts. This is how it looks after another 25.000km (15.000mls) or so. Completely OK, no significant signs of tearing or deterioration of the material in the exposed parts. So it works for me.
Image

Image

Image

Image
Image
Image
Image
 
  • Like
Reactions: Beamerdude
#16 ·
Yes, it is a C4 Pro and yes, I have a C4 as well. I know the difference. I average 4,000kms a month and have had the C4 Pro for nearly two years, the C4 for 2 years before that.

There is a warranty claim on the lining but so far no answer from Schuberth via FC-Moto after two months, but it took seven months to get replacement visor ratchets so I’m not holding my breath.
 
#19 ·
Yes, it is a C4 Pro and yes, I have a C4 as well. I know the difference. I average 4,000kms a month and have had the C4 Pro for nearly two years, the C4 for 2 years before that.
You've got 96,000 km's (4,000 per month by 24 months) on the helmet and you're complaining about the lining wearing out??? I'd say you got more than the intended use out of it. Warranties are created based on "normal" wear. You're use is anything but normal.

You might as well contact your tire manufacturer too and complain that your tires didn't last 2 years.
 
#17 ·
Yes, I understand. A warranty claim on the lining: fingers crossed. And I agree completely that Schuberth takes a desperately long time to deliver spare parts, I myself also waited a very long time for the two inner pads mentioned. Visors and inner sun visors and Pinlock are in stock everywhere, but the rest is not. Fortunately, my only problem with the S C4Pro (so far) has been that the Pinlock visors have been fogging up. Anyway, the helmet is long out of warranty.
Off-topic: your profile picture > bungee jumping?
 
#24 ·
Surely you don’t think Schuberts (and BMW, and everyone else) is ignorant of the fact that some people ride A LOT, whereas most just have motorcycles in order to assure the garage doesn’t blow away in a moderate breeze, do you? They expect to have multiple claims from a tiny fraction of their customers, and none from almost everyone. That’s okay with them. They choose with eyes wide open to offer time-only guarantees.

More to the point, the pictured helmet’s performance stands in significant contrast to two other helmets from the same brand, even with the same use. That sets the stage for what is ‘normal’ vs not for that customer.
 
#32 ·
And an update on my fated C4 Pro 😢

The replacement cheek pads finally arrived, and my issue with the long strap section may well have been a recurring problem as the new ones are noticeably shorter and a better fit.

Unfortunately when fitting them one of the anti-roll straps came away with the cheek pad. The anchor point at the back of the helmet had fractured: how would that have been in an accident, eh? I now have to ship the helmet (at my cost) to Germany for assessment and POSSIBLE replacement.

Not very happy.
 
#33 ·
I'd like to buy a C5 but nobody has one locally and while I am ok with purchasing from Europe, sizing is a concern. A Shoei Neotech II in XL fits great, but an HJC RPHA 70 helmet in XL is a torture device and even after fully replacing the pads with XXL sizing, it is still a bit tight. One of the reviews I read said that the previous versions C3's and C4's tended to run small, but that the new C5 fits more true to size. Is there any consensus as to how the C5 fits compared to other brands?